During any visit to the HarperCollins website our server downloads the pages you wish to see along with something called a Cookie to your computer [if you need more information on a “Cookie” (see below)]. Cookies enable a website owner to do handy things like find out whether the user has previously visited the site. This happens on a repeat visit by checking to see, and finding, the cookie deposited there on the previous visit.
Cookies will not identify the user of a computer and can only record what areas of a site a computer has been used to visit. Anyone can set his or her computer so that cookies are not downloaded from the web site server, but most people are aware of cookies and do not block them out. If you object to HarperCollinsPublishers Ltd (“HarperCollins”), or anyone else, using cookies you should set your computer to block them.
HarperCollins will always ask for your express consent to hold your personal details on our website. These details will automatically be checked against the data contained within your Cookie. To ensure that we have the exact information, when you submit personal information to us, we suggest that you look through the cookies in your computer to make sure that it is correct. Once your personal details are held on the database we are obligated under the law to hold accurate information, and to let you know what we’re keeping about you on request (if you want to find out).
HarperCollins will keep a record of your details (This also applies to people who visit our web site who are under the age of 18). If you sign up to our newsletters your details will not be passed on to third parties. On this website, you can make requests, and register to receive materials. The types of personal information collected at these pages are name and contact information.
HarperCollins uses your information to understand better your needs and provide you with better service. From time to time, we may use your information to contact you for market research or to provide you with marketing information and newsletters relating to our goods and services. We will always give you the opportunity to opt out of receiving such direct marketing or market research contact each time you receive a new item of information. HarperCollins will not sell, rent or lease your personally identifiable information to others unless we have obtained your express permission or are required to do so by law.
You can find out about the information we hold on you be e-mailing HarperCollins at email@example.com The law gives us up to forty days from receipt of your e-mail to respond to your request. We will endeavour to send the information you require within 14 days of receipt of your e-mail.
If you do not wish to receive e-mails from HarperCollins you can stop them by simply returning it to us with the word UNSUBSCRIBE clearly marked in the Subject Heading.
We will not send any direct mailings or pass information on to third parties for anybody who indicates that they are under the age of 18, without prior permission from parents or guardians. Details of all those under 18 will remain on our private database.
Cookies are stored within your web browser and identify your computer to our server. They also allow us to record how frequently you visit the site and the areas you navigate within it. You can check the cookie in your web browser to ensure that the information record is correct.
If you are using Internet Explorer 4.0:
If you’re using Netscape Communicator 4.0:
On your task bar, click:
If you’re using Internet Explorer 3.0:
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If you’re using Netscape Communicator 5.0:
Netscape bundles all cookies into one file on your hard drive. You’ll need to find the file, which it calls Cookie.txt. on Windows Machines.